FAQs

Q: What types of products are listed on ArtQuest?
A: ArtQuest lists a variety of art and antiques from a private collection, including paintings, prints (lithographs, chromolithographs, limited‑edition prints), table pieces, collectibles, wooden and stone statues, and statues made from precious and semi‑precious stones.

 

Q: How authentic are the products listed on ArtQuest?
A: All products come from the personal collection of a private collector. Only a small part of this long‑held collection is being listed for sale. Many pieces have been inherited or acquired over time; some do not have formal certificates of authenticity, but they are presented honestly with the information available.

 

Q: What is the origin of these products?
A: The collection includes pieces gathered from different parts of India over many years. Some are region‑specific, while others have a more universal appeal and can suit a wide range of homes or collections.

 

Q: Which artists are represented in the collection?
A: The collection includes works by several well‑known artists such as M.F. Husain, Jamini Roy, Raja Ravi Varma, Bansi Khatri, Vinay Trivedi, Naina Dalal, Manu Parekh, Atul Dodiya, Harshil Patel, and other notable names. It also includes pieces by lesser‑known or unknown artists valued for their craftsmanship and character.

 

Q: How can I place an inquiry with ArtQuest?
A: You can use the contact form on our website or email us at the customer service address provided. Once your inquiry is received, we will respond within 24–48 hours. Please mention the Product Code so we can share the correct details.

 

Q: How can I get more photos of a product?
A: If you would like extra or close‑up photos of a product, please mention this in your inquiry, and we will share them with you.

 

Q: What are the prices of the products listed on ArtQuest?
A: Prices are shared only after an inquiry. We will reply with a detailed cost for the specific piece you are interested in.

 

Q: How do I make payment for a product purchased through ArtQuest?
A: Once you decide to proceed, we will share the bank details for payment transfer. We usually collect payment by direct bank transfer and confirm the transaction once the funds are received.

 

Q: How quickly can a product be shipped after purchase?
A: After payment is confirmed and shipping details are in place, the product is usually dispatched within 1–2 working days.

 

Q: What are the packing and forwarding charges?
A: Packing and forwarding charges depend on the size, weight, and fragility of each item. We will share the available shipping options and their charges along with the final cost. These charges are payable in addition to the product price and are based on actual costs.

 

Q: What are the expected delivery times?
A: Delivery times depend on your location and the shipping method chosen, but orders are generally delivered within 7–14 working days after dispatch. We share shipping details once the product is dispatched.

 

Q: What is the return policy?
A: Products sold through ArtQuest are non‑returnable, except if the item arrives damaged in transit. Known defects or condition issues are mentioned in the listing, so please review each piece carefully. If you receive a damaged item, please contact us immediately with photos and details.